Experience

Three decades in merchant services, payments and lending.

Founded and sold a nationwide merchant services company. Owned and operated MortgageCities for 10 years. Built ISO, agent and call center channels and ran high-volume payments and lending operations. Always close to the merchant.

Career timeline

Merchant services, payments, fintech and lending leadership

  1. 2014 – 2025 · Sold June 2025

    Radiant Merchant Services

    Founder, Owner & President

    Merchant ServicesPaymentsFintech & SaaS

    Founded, owned and led a nationwide merchant services organization with executive responsibility for strategy, operations, sales, financial performance, product management and merchant relationships — and positioned the company for a successful sale.

    • Full ownership of strategic planning, P&L, pricing, product management, processing, installations and portfolio growth.
    • Managed a network of 30+ call centers producing approximately 150 new merchant accounts per month.
    • Developed new SaaS marketing channels plus strategic alliances and sales partnerships nationwide.
    • Restructured processes into a scalable, market-driven organization — increasing productivity while reducing staffing and operating expense.
    • Led VPs, operations and finance executives, branch managers, agents and support teams.
    • Directed merchant acquisition, onboarding, installation, service, retention and relationship management.
    • Recruited, trained and developed executive leaders, managers and sales professionals under clear accountability standards.
  2. 2010 – 2014

    Prodigy Fulfillment Center — MCA / SBA Loans

    Co-Owner & Vice President of Sales

    Business OwnershipMerchant ServicesMCA / SBA Lending

    Co-owned the business and directed nationwide sales operations for merchant cash advance and business financing, leading national and regional managers while staying personally active in production and closing.

    • Co-owner with direct ownership stake in company strategy, P&L and growth decisions.
    • Built and executed a sales strategy generating approximately $12 million in annual revenue.
    • Recruited, trained, coached and managed nationwide sales and marketing teams.
    • Set objectives, production standards and accountability systems across the organization.
    • Created sales presentations, training programs and closing strategies that lifted team performance.
    • Monitored pipelines, conversion rates, productivity and revenue performance.
  3. 2000 – 2010

    MortgageCities, LLC

    Owner & Chief Executive Officer

    Mortgage LendingBusiness OwnershipOperations

    Owned and operated MortgageCities, LLC for 10 years — a nationwide mortgage company — leading lending, sales, underwriting, processing, recruiting and business development, with full responsibility for strategy, loan production, compliance awareness and market expansion.

    • Underwrote approximately 150–200 conventional, subprime and second-mortgage loans monthly.
    • Managed roughly 150 loans per month from submission through underwriting, approval and funding.
    • Built nationwide marketing territories and a national referral network of realtors, builders and banking partners.
    • Recruited, trained and supervised loan officers, processors and sales professionals against clear goals.
    • Tracked national real estate trends and evolving lending rules and regulations.

Selected highlights

Founded, scaled and sold Radiant Merchant Services (June 2025).
Owned and operated MortgageCities, LLC for 10 years as CEO.
30+ call centers producing ~150 new merchant accounts monthly.
Sales strategy generating ~$12M in annual revenue.
Underwrote 150–200 loans per month across loan types.
Managed ~150 loans monthly from submission to funding.
Built nationwide executive, sales, operations and branch teams.
Co-owned Prodigy Fulfillment Center, driving MCA and SBA lending growth nationwide.
Owning a business is the hardest thing I've ever done. Sharing the success is the easiest.
Jeremy Fox